FAQ

We provide plumbing services to Maida Vale, Kalamunda, and the Foothills areas. With multiple vehicles on the road, we offer fast service, including emergency situations.

We always offer value for money and use a transparent charging system. We mostly charge by the job, not by the hour, and take care to provide you with an exact up-front price that will not change, even if the job takes longer. No unexpected surprises!

We have built our reputation by delivering excellent customer service every time. Our Award Winning plumbers are reliable, prompt, neat, and highly skilled. We respect your busy schedule and your home! We guarantee to give you a courtesy call when we are on our way.

When in your home our plumbers wear shoe covers, use mats to place their tools on and clean up after themselves thoroughly, leaving your home clean and tidy. We will explain things to you clearly and offer you a range of products and service options within our transparent pricing structure. We pride ourselves on being ‘new generation’ plumbers; no “bum-cracks”, body odour or crude jokes from us!

We offer a lifetime guarantee on our workmanship. Parts are subject to manufacturers warranties.

We can take care of all your plumbing needs including leaks, repairs, sewer and drain cleaning, water heaters and gas appliances domestic or commercial.

We offer fast reliable services including repairs, plumbing maintenance and installation and testing of backflow devices, commercial drains, hot water, gas fitting, sewer and waste water leaks. We are expert in meeting commercial plumbing needs in restaurants, shopping centres, hotels and strata corporations.

Yes. As we conduct free home plumbing health checks to ensure your home plumbing is functioning effectively. Our experienced plumbers have the right tools to check hot water, pipes for leaks, taps, toilets, gas lines and carry out a video investigation of the drain/sewer.

Drinking clean water is essential for our health. We can install the most cost effective and environmental alternative for you – a water filter. For a one-time installation cost you gain unlimited clean drinking (and cooking) water for years to come.

Yes, you should test the pressure relief valve regularly and replace it if it fails to operate. As long as a tank has a functioning anode, it should not rust. Therefore you should have the anode checked. Manufacturers recommend replacing the sacrificial anode every 5 years. This will extend the life of your hot water unit.

If left undisturbed, roots from shrubs and trees will completely fill a pipe with multiple hair-like root masses at each point of entry. These root masses quickly become clogged with toilet tissue, grease and other debris flowing from your home to the main sewer, resulting in reduced flow, slow running drains and in most cases a complete blockage. Once roots have entered the pipe, they continue to grow and expand, exerting considerable pressure at the crack or joint. This increased pressure often breaks the pipe and may result in total collapse, which requires repair or replacement of the sewer drain. We use state-of-the-art drain cameras to view and record your drain problems with roots.

You may want to check to see if a toilet or tap is leaking. Also check your hot water unit for any leaks. Our experience and knowledge will allow us to investigate for any possible burst pipes in or around your home.